I have the same issue. I’ve bought 100% of the recommended hardware off umbrel. Even ordered a replacement Crucial SSD incase the first SSD I received was corrupt, same issue.
It stays on “Starting Umbrel…” for a long time:
Then shows me the same “Error: Failed to connect external drive” error.
ssh'd into umbrel with
ssh email@example.com then ran
~/umbrel/scripts/debug --upload and all I get is the following:
umbrel@umbrel:~ $ ~/umbrel/scripts/debug --upload
==== Result ====
This script could not automatically detect an issue with your Umbrel.
Please share the following links and paste it in the Umbrel Telegram group (https://t.me/getumbrel) so we can help you with your problem.
tail: cannot open '/home/umbrel/umbrel/scripts/../logs/memory-monitor.log' for reading: No such file or directory
tail: cannot open 'logs/karen.log' for reading: No such file or directory
Note the This script could not automatically detect an issue with your Umbrel. line in the result of the script.
So, as it stands:
- Using 100% of recommended hardware (Same ORICO connector one someone mentioned in this thread).
- Using latest umbrel release.
- Tried in both USB 3.0 and USB 2.0 ports on the RP4.
- Tried multiple different recommended SSD’s.
- No errors detected from script.
There’s nothing else I can think of. I’ve spent hours debugging this trying different ways and I’m pretty convinced it’s a bug with umbrel.
If anyone else has any ideas/solutions that worked for them please let me know.