Receiving "Error: System service failed"

Hello, I’m having some issues I was hoping I could get some help with. I had to reflash the SD card for my Umbrel due to an issue and after flashing it, the Umbrel GUI now shows “Error: System service failed”.

I ran ~/umbrel/scripts/debug --upload and it came back with this:

=====================
= Umbrel debug info =
=====================

Umbrel version
--------------
0.4.7

Flashed OS version
-----------------
v0.4.8

Raspberry Pi Model
------------------
Revision        : d03114
Serial          : 10000000e9527de4
Model           : Raspberry Pi 4 Model B Rev 1.4

Firmware
--------
Oct 29 2021 10:47:33
Copyright (c) 2012 Broadcom
version b8a114e5a9877e91ca8f26d1a5ce904b2ad3cf13 (clean) (release) (start)

Temperature
-----------
temp=28.2'C

Throttling
----------
throttled=0x0

Memory usage
------------
              total        used        free      shared  buff/cache   available
Mem:           7.8G        136M        7.4G        8.0M        315M        7.6G
Swap:          4.1G          0B        4.1G

total: 1.8%
system: 1.8%
tor: 0%
thunderhub: 0%
squeaknode: 0%
sphinx-relay: 0%
specter-desktop: 0%
ride-the-lightning: 0%
pi-hole: 0%
nextcloud: 0%
mempool: 0%
lnd: 0%
lightning-terminal: 0%
electrs: 0%
btc-rpc-explorer: 0%
bluewallet: 0%
bitcoin: 0%

Memory monitor logs
-------------------
2021-10-10 17:20:16 Memory monitor running!
2021-10-26 23:01:59 Memory monitor running!
2021-11-01 08:40:16 Memory monitor running!
2021-11-05 02:07:47 Memory monitor running!
2021-11-08 03:44:22 Memory monitor running!
 5143 ?        S      0:03 bash ./scripts/memory-monitor
Memory monitor is already running
 5143 ?        S      0:09 bash ./scripts/memory-monitor
Memory monitor is already running
2021-11-13 17:03:24 Memory monitor running!

Filesystem information
----------------------
Filesystem      Size  Used Avail Use% Mounted on
/dev/root       117G  3.1G  110G   3% /
/dev/sda1       1.8T  485G  1.3T  28% /home/umbrel/umbrel

Startup service logs
--------------------
-- Logs begin at Tue 2021-11-16 07:49:19 UTC, end at Tue 2021-11-16 08:00:50 UTC. --
Nov 16 07:49:38 umbrel systemd[1]: Dependency failed for Umbrel Startup Service.
Nov 16 07:49:38 umbrel systemd[1]: umbrel-startup.service: Job umbrel-startup.service/start failed with result 'dependency'.

External storage service logs
-----------------------------
-- Logs begin at Tue 2021-11-16 07:49:19 UTC, end at Tue 2021-11-16 08:00:50 UTC. --
Nov 16 07:49:24 umbrel systemd[1]: Starting External Storage Mounter...
Nov 16 07:49:24 umbrel external storage mounter[512]: Running external storage mount script...
Nov 16 07:49:26 umbrel external storage mounter[512]: Found device "SABRENT "
Nov 16 07:49:26 umbrel external storage mounter[512]: Blacklisting USB device IDs against UAS driver...
Nov 16 07:49:26 umbrel external storage mounter[512]: Rebinding USB drivers...
Nov 16 07:49:26 umbrel external storage mounter[512]: Checking USB devices are back...
Nov 16 07:49:26 umbrel external storage mounter[512]: Waiting for USB devices...
Nov 16 07:49:27 umbrel external storage mounter[512]: Waiting for USB devices...
Nov 16 07:49:28 umbrel external storage mounter[512]: Checking if the device is ext4...
Nov 16 07:49:28 umbrel external storage mounter[512]: Yes, it is ext4
Nov 16 07:49:28 umbrel external storage mounter[512]: Checking if device contains an Umbrel install...
Nov 16 07:49:28 umbrel external storage mounter[512]: Yes, it contains an Umbrel install
Nov 16 07:49:28 umbrel external storage mounter[512]: Bind mounting external storage over local Umbrel installation...
Nov 16 07:49:28 umbrel external storage mounter[512]: Bind mounting external storage over local Docker data dir...
Nov 16 07:49:28 umbrel external storage mounter[512]: Bind mounting external storage to /swap
Nov 16 07:49:28 umbrel external storage mounter[512]: Bind mounting SD card root at /sd-card...
Nov 16 07:49:28 umbrel external storage mounter[512]: Checking Umbrel root is now on external storage...
Nov 16 07:49:29 umbrel external storage mounter[512]: Checking /var/lib/docker is now on external storage...
Nov 16 07:49:29 umbrel external storage mounter[512]: Checking /swap is now on external storage...
Nov 16 07:49:29 umbrel external storage mounter[512]: Setting up swapfile
Nov 16 07:49:30 umbrel external storage mounter[512]: Setting up swapspace version 1, size = 4 GiB (4294963200 bytes)
Nov 16 07:49:30 umbrel external storage mounter[512]: no label, UUID=8c260ce5-906b-4fa3-949b-0429576469f1
Nov 16 07:49:30 umbrel external storage mounter[512]: Checking SD Card root is bind mounted at /sd-root...
Nov 16 07:49:30 umbrel external storage mounter[512]: Starting external drive mount monitor...
Nov 16 07:49:30 umbrel external storage mounter[512]: Mount script completed successfully!
Nov 16 07:49:30 umbrel systemd[1]: Started External Storage Mounter.

External storage SD card update service logs
--------------------------------------------
-- Logs begin at Tue 2021-11-16 07:49:19 UTC, end at Tue 2021-11-16 08:00:50 UTC. --
Nov 16 07:49:38 umbrel systemd[1]: Starting External Storage SDcard Updater...
Nov 16 07:49:38 umbrel external storage updater[1037]: Checking if SD card Umbrel is newer than external storage...
Nov 16 07:49:38 umbrel external storage updater[1037]: Yes, SD version is newer.
Nov 16 07:49:38 umbrel external storage updater[1037]: Checking if the external storage version "0.4.7" satisfies update requirement ">=0.2.1"...
Nov 16 07:49:38 umbrel external storage updater[1037]: Yes, it does, attempting an automatic update...
Nov 16 07:49:38 umbrel external storage updater[1037]: =======================================
Nov 16 07:49:38 umbrel external storage updater[1037]: =============== UPDATE ================
Nov 16 07:49:38 umbrel external storage updater[1037]: =======================================
Nov 16 07:49:38 umbrel external storage updater[1037]: ========== Stage: Download ============
Nov 16 07:49:38 umbrel external storage updater[1037]: =======================================
Nov 16 07:49:38 umbrel external storage updater[1037]: An update is already in progress. Exiting now.
Nov 16 07:49:38 umbrel systemd[1]: umbrel-external-storage-sdcard-update.service: Main process exited, code=exited, status=2/INVALIDARGUMENT
Nov 16 07:49:38 umbrel systemd[1]: umbrel-external-storage-sdcard-update.service: Failed with result 'exit-code'.
Nov 16 07:49:38 umbrel systemd[1]: Failed to start External Storage SDcard Updater.

Karen logs
----------


Stopping Docker services...

Stopping middleware         ...
Stopping bitcoin            ...
Stopping nginx              ...
Stopping lnd                ...
Stopping manager            ...
Stopping dashboard          ...
Stopping electrs            ...
Stopping umbrel_app_tor_1   ...
Stopping tor                ...
Stopping umbrel_app_2_tor_1 ...
Stopping umbrel_app_3_tor_1 ...
Stopping umbrel_app_2_tor_1 ... done
Stopping umbrel_app_3_tor_1 ... done
Stopping umbrel_app_tor_1   ... done
Stopping middleware         ... done
Stopping electrs            ... done
Stopping lnd                ... done
Stopping bitcoin            ... done
Stopping nginx              ... done
Stopping manager            ... done
Stopping dashboard          ... done
Stopping tor                ... done
Removing middleware         ...
Removing neutrino-switcher  ...
Removing bitcoin            ...
Removing nginx              ...
Removing lnd                ...
Removing manager            ...
Removing dashboard          ...
Removing electrs            ...
Removing umbrel_app_tor_1   ...
Removing tor                ...
Removing umbrel_app_2_tor_1 ...
Removing umbrel_app_3_tor_1 ...
Removing dashboard          ... done
Removing electrs            ... done
Removing umbrel_app_3_tor_1 ... done
Removing umbrel_app_2_tor_1 ... done
Removing neutrino-switcher  ... done
Removing lnd                ... done
Removing bitcoin            ... done
Removing middleware         ... done
Removing umbrel_app_tor_1   ... done
Removing manager            ... done
Removing nginx              ... done
Removing tor                ... done
Removing network umbrel_main_network

Docker containers
-----------------
NAMES     STATUS

Umbrel logs
-----------

Attaching to

Bitcoin Core logs
-----------------

Attaching to

LND logs
--------

Attaching to

electrs logs
--------

Attaching to

Tor logs
--------

Attaching to

App logs
--------

bluewallet

Attaching to

btc-rpc-explorer

Attaching to

lightning-terminal

Attaching to

mempool

Attaching to

nextcloud

Attaching to

pi-hole

Attaching to

ride-the-lightning

Attaching to

specter-desktop

Attaching to

sphinx-relay

Attaching to

squeaknode

Attaching to

thunderhub

Attaching to
================
==== Result ====
================
The debug script did not automatically detect any issues with your Umbrel.

I also ran docker container ls and it looks like there are no containers? I would think LND should be there, if not more.

Does anyone know what the issue could be? Would it be due to the Umbrel OS being different from the flashed OS? Or something else?

Thanks in advance.

Is right there the error…
So your update is not finished.
In the troubleshooting manual there’s a section about manually update. See there instructions about how to deal with this “an update is already in progress”

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Thanks you’re right. It’s all good now thanks for the help.

1 Like